Shipping & Delivery Policy
We deliver to YOU!
Orders are generally dispatched within 3-5 business days after receipt of payment. Orders made on Saturday and Sunday will only be processed on Monday.
Orders received on a public holiday will be processed on the next working day. Orders received later in the evening on the eve of a public holiday will also be processed on the next working day.
We ship to all states in Malaysia! (Perlis, Kedah, Pulau Pinang, Perak, Selangor, Kuala Lumpur, Melaka, Johor, Kelantan, Terengganu, Negeri Sembilan, Sabah & Sarawak)
Shipping is FREE within Penang and Parit Buntar.
For orders from other areas, shipping fees will be charged. If your item is too big and heavy, a bulky fee/ oversized item surcharge will occur. Bulky fee is calculated based on the dimensions and/ or weight of your item.
SEC aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.
Our aim is to have your items shipped to you as fast as possible. Therefore if you have purchased more than 1 item, you may receive your purchases at different times.
If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
If you have any questions, please call us at 1300 887 100 or +604 628 8888 or email us at [email protected]
If no one is home
If you know there is a chance that no one will be home, you can always choose for your package to be delivered straight to your office.